Dispatch & mobile patrols

Route planning for security services

Multiple sites, fixed time windows and a hard end of shift: in mobile patrol services, a route has to take more into account than the distance between two addresses. SecuritGo connects operations planning with navigation and the current progress of your mobile teams.

SecuritGo on a MacBook with route sequence, operations map and inspection progress
Route sequence and operations map in one shared view.

In the field

Plan patrol routes around your operational requirements

When planning routes for a security company, the tasks at the individual sites matter just as much as the roads between them. A patrol takes time; some stations must be reached within a specific time window. SecuritGo brings together locations, priorities, time windows and shift times. The goal is a workflow that dispatch can plan and the security officer can follow during the shift.

Connect sites and time requirements

Route optimization takes the requirements of your operations into account. Instead of simply lining up addresses, priorities and time windows are factored into planning along with shift times.

React to changes

Alarm responses and unforeseen events can change a planned sequence. Dynamic route adjustments support dispatch in these situations. In the event of a breakdown or absence, routes can be handed over to other staff.

Compare plan and actual progress

The live view displays the route sequence next to the map. Arrival times, deviations from the plan and the actual time on site compared to the target help the control room assess how the operation is going.

Designed for real-world use

Example: a patrol shift covering multiple sites

A possible scenario: a mobile team inspects several commercial sites during one shift. Some patrols are time-bound, others can be scheduled more flexibly.

  1. Define the requirementsDispatch reviews the sites to be visited, inspection tasks, time windows and shift times. These requirements form the basis of the route.
  2. Run the routeThe security officer uses the mobile app for navigation and works through the checkpoints at each site. Planning, inspection and proof of service are part of the same workflow.
  3. Monitor progressThe control room sees active, completed and skipped stations. If there is a deviation, it can review the course of the operation and adjust further planning.

Frequently asked questions

Questions about route optimization for mobile patrols

How does this planning differ from ordinary navigation?

Navigation takes you to a destination. Operations planning also has to fit together multiple sites, priorities, time windows and shift times. SecuritGo connects this planning with the inspections at each site.

Can the control room track ongoing operations?

Yes. The live view shows the route sequence, inspection progress and the last reported position on the map. How up to date this information is also depends on the connection and data transmission of the mobile devices.

What happens if a vehicle breaks down or someone is unavailable?

Routes can be handed over to other staff. We can walk through which handover suits your business in a demo, based on your shifts, vehicles and available teams.

What information is helpful for a first demo?

A typical patrol plan with sites, time windows, approximate inspection times and shift times provides a good basis for discussion. Add to that the number of teams deployed and typical changes during the shift.

Let's review your patrol planning together

Show us a typical shift. We'll discuss how route planning, mobile inspections and the control room can work together in your business.

Request a demo